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carlday1
carlday1, Technician
Category: TV
Satisfied Customers: 306
Experience:  Self Employed TV Engineer
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MY WIFE HAS PRESSED WRONG BUTTONS ON TV REMOTE.LOST EVERYTHING.

Customer Question

MY WIFE HAS PRESSED WRONG BUTTONS ON TV REMOTE.LOST EVERYTHING. I HAVE TRIED TO RETUNE AND HAVE GOT SOUND BUT NO PICTURE, EACH CHANNEL NOW SHOWS THE STATION AND SD MPEG.ADVICE PLEASE?
Submitted: 1 year ago.
Category: TV
Expert:  carlday1 replied 1 year ago.
Customer:

,

Thank you Just Answer my name is ***** ***** I will help with your question.

Please could you let me know the make and model number of your tv?

JACUSTOMER-p7rs1yad- :

, TV IS A HANNSSPREE MODEL HSG1087 THANKS

Customer:

Have you tried a factory reset?

1 Press MENU to enter the OSD Main Menu
screen.
2 Press down arrow to select the Features menu.
3 Press left arrow to enter the Features menu.
4 Press down arrow to select reset default.
5 Press left arrow or ok to reset tv.

JACUSTOMER-p7rs1yad- :

, PRESSED MENU BUT THE FOLLOWING CAME UP IN SEQUENCE PICTURE,SOUND,TIME,OPTION,LOCK.CHANNEL. NOTHING SHOWED AS FEATURES . ANY MORE IDEAS PLEASE.

Customer:

Could you have a look in the option menu and let me know what is in there

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