, I have a Toshiba DVD/Video recorder Model no: RDXV60KB Serial no: D12F2074KB4611, purchased 2013. All my channels are mixed up i.e press 1 n I get sky etc none of the channels are as they should be. This has happened before and when I spoke to Toshiba the guy he gave me an engineers reset which was: Press VARIABLE SKIP button, and 1,2 3, buttons withn 4 seconds-Screen turns blue then switches itself off-when switched back on blue screen with factory settings appear- just set up again. This has worked fine before. However this time the VARIABLE SKIP button will not respond. All the other buttons on the remote work OK. I have tried disconnecting and re connecting with 10min gaps in between but to no avail. Also tried rest to factory setting but no good. Please can you help? How long does it take to get an answer from you I sent this at approx 14.30 and it is now 18.38!
Sorry I have been out all day.
Yes I have done that and I do see flashing light through camera.
I have done that (three times). Still no joy, it does not respond to variable skip button.
How long is this going to take?
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question .
Yes I will wait as I have had nothing £20 yet!
Can you please let me know IF you are able to help me or not and
NOT just leave me waiting.
If you cannot help me I would appreciate it if you refunded my money. thankyou.
We will continue to look Professional to assist you.
Thank you patience,
How much longer are you going to take to find someone to help me this has been three days so far!? 23/01/15 20:04 GMT