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Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Licensed TV repair technician in the US with over 30 experience in the US.
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Could you please help

Customer Question

Could you please help. I have a 55"Samsung curved tv and this morning it has gone to a small screen in the centre and I cannot get it back to full screen. Hope you can help me. Thank you Allan XXXXXX

Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- What video devices (cable box, bluray etc) are connected to TV and does the small picture appear on all connected video input sources?
- Can you please get me the model number off of Samsung TV in question?