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Pete
Pete, Technician
Category: TV
Satisfied Customers: 17903
Experience:  Over 16 years of experience in the Electronics and IT industries.
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My recorder comes up Diga instead of a guide to UK programmes

Resolved Question:

My recorder comes up Diga instead of a guide to UK programmes such as BBC 1.
Submitted: 2 years ago.
Category: TV
Expert:  Pete replied 2 years ago.
Pete :

Hi there,

Pete :

'Diga' is a player app on some Panasonic recorders.

Pete :

You will need to exit out of the app and go back to the TV input.

Pete :

If you require any additional information, please let me know the model number of your recorder.

Customer:

Thank you for your reply.

Pete :

You're welcome

Customer:

I am an elderly, non-technical person. I think my model number is ***** 773. Can you please explain how to exit the app and go back to the TV information and do what to return to my usual setting?

Customer:

I need more information.

Customer:

How do I get to INCHAT?

Pete :

What do you currently see on the screen?

Customer:

On my computer screen I see this space to type in and the surround.

Customer:

On my tv screen I have a BBC programme.

Customer:

Are you still there, Pete?

Customer:

I need to know how to exit out of the app and go back to the tv input.

Pete :

If you can see a BBC programme then you should be back in TV mode.

Pete :

Try pressing CH+ or CH- to change channels.

Customer:

Hi Pete,

Customer:

I am elderly persons neighbour.

Pete :

i SEE

Customer:

The problem seems to be the EPG is not displaying any program listing or channels, im guessing the Diga page should be EPG?

Pete :

Ah, ok - if the EPG is not displaying any information then the TV may need re-tuning.

Pete :

(or the recorder box, whichever is being used to receive the digital signal)

Customer:

Aerial goes into HDD box first, so guess this is been used.

Pete :

Ok, then try re-tuning it and let me know if the EPG information is then displayed correctly again.

Customer:

Hi Pete,

Customer:

Thanks for your help, problem solved, Many thanks.

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