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MasterFixIt
MasterFixIt, Technician
Category: TV
Satisfied Customers: 9306
Experience:  I have been a TV repair and electronics expert for over 30 years.
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picture is dark no controls work brightness,contrast led seems

Resolved Question:

picture is dark no controls work brightness,contrast led seems to flash
Submitted: 2 years ago.
Category: TV
Expert:  MasterFixIt replied 2 years ago.
Michael :

Hi, may I have the model # ***** the device you are having this trouble with?

Michael :

I will switch us to Q & A since no response from you yet;-)

Expert:  MasterFixIt replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  MasterFixIt replied 2 years ago.
Hi John,
Hi, may I have the model # ***** the device you are having this trouble with?
Thank you
Tech Mike
Customer: replied 2 years ago.

50 inch smart fhd fvhd avtv003398

Expert:  MasterFixIt replied 2 years ago.
Thanks John I need to switch your category to TV ;-)
Thank you
Tech Mike
Customer: replied 2 years ago.

what happens know still none the wiser

Expert:  MasterFixIt replied 2 years ago.
John I am a TV Tech here as well but some get upset when we answer questions out of category lol.
How old is your set and exactly what is it doing?
Thank you
Tech Michael
Customer: replied 2 years ago.

the set is 6-7 months old picture is dark ajusting the contrast,brightness does not alter anything the led backlight seems to be flashing even on dvd playback

Expert:  MasterFixIt replied 2 years ago.
Thank you for that information.
This may be a failing main board or the power supply.
Since the set is so new its best to call Digihome because the set is still fully covered under the manufacturers warranty;-)
If you have the manual or the warranty information card the phone # ***** ***** there.
But if not you can try:http://www.digihome.tv/
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day !
Tech Michael
MasterFixIt, Technician
Category: TV
Satisfied Customers: 9306
Experience: I have been a TV repair and electronics expert for over 30 years.
MasterFixIt and 3 other TV Specialists are ready to help you
Expert:  MasterFixIt replied 2 years ago.
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