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Nathan, Installer
Category: TV
Satisfied Customers: 24565
Experience:  Custom home theater installer, authorized dealer top brands.
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I have installed a new tv Samsung ue32h5500 all working correctly

Customer Question

I have installed a new tv Samsung ue32h5500 all working correctly but it is not able to record or pause with recordind?
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.
Nathan :

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Nathan :

Hi there, and sorry to hear you're having trouble.
Can you tell me what sources/inputs you're using with the tv (cable/satellite box, dvr, dvd, etc)?
What, if any, usb devices are connected (hdd, memory stick, etc)?

JACUSTOMER-w852xjre- :

The only device connected is a dvd recorder which works ok

JACUSTOMER-w852xjre- :

I have a bt hub for my computer and my internet connection is fine.

JACUSTOMER-w852xjre- :

Thanks for your email. Please Note I will not require any further help from Just Answer after this problem is solved.

JACUSTOMER-w852xjre- :

G Laidlaw

Nathan and 2 other TV Specialists are ready to help you
Customer: replied 2 years ago.

I will await your reply to the info. I provided

G Laidlaw

Expert:  Nathan replied 2 years ago.
Can you please answer the specific questions that I asked earlier? This information is necessary for me to provide you an accurate assessment. Thank you,Nathan

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