Hello, my name is***** be happy to assist you. Please allow me to ask you a few questions to diagnose the problem.
How old is the TV and how long it have had the problem?
2007 or 2008. It has a manufacturing date of 2006 on the back.
OK, was there any storm in area that might caused the problem?
This problem arose for the first time last night. Never any previous problems.
OK and how long the TV power cord left unplugged from wall socket?
Thanks for the info, can you please try to unplug TV for 10 minutes, replug and check if power light still flashing 5 times?
I'm going to pause the chat timer now so you can try it easily.
OK. It has been completely disconnected overnight. I will try now!
Wait, if it was unplugged overnight then no need to try it now
Missed what you said. I have tried it. Still 5 red flashes!
OK, 5 times flashing light on this TV indicates sub power supply problem on main board and entire main board will need to be replaced.
main board of TV is marked as BA Board
Any idea of cost? Sounds expensive!!
let me check, hold on please
I found a used BA Board on ebay for 18 Pounds -:)
I would need an engineer as well! Sounds like I have to make a decision? Is it going to be worth it with new tvs being so inexpensive!!
I agree, sounds its time for new TV if repair cost goes more than 50% of new TV price
Thanks very much for your help!! Will report excellent service. Cheers.
Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Thank you and good luck!