TV Repair Questions? Ask a TV Technician for Answers ASAP
Hello, I'm TV Tech1 and I'll be working with you to identify and help you resolve your problem.
Any chance your HELPmote control has a TV button at the top that let's you turn the TV on and off and change the TV's channel numbers instead of the Sky box's channels?
If you had the Original TV remote, you could just press 01 and enter to get it back to channel 1.
Your Helpmote is a multifunction remote - it controls the Sky box and should be programmable to operate your TV too. By selecting "TV" it should be able to operate your TV, and then you can switch it back to Sky or Cable to control the Sky box.
If it's been programmed already, that Helpmote should turn your TV on and off and adjust its volume setting.
Thank you for your response. I have solved the problem. My finger trouble. I have never looked before but there is are channel changer buttons next to the on/of button and I must have pushed the wrong one wen I went to bed the night before. I will claim to be tired but sober !!!!
Thanks - all fine now. - Jack . . .
Oh, you didn't try the channel buttons. It's unusual for most my customers to actually use the buttons on the TV set
I thought you may have accidently hit the channel buttons on your remote control and changed it. Usually that's the case. Then you couldn't get the remote to change channels because it was in cable mode, not tv mode.