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dresteve2000
dresteve2000, Customer Service
Category: TV
Satisfied Customers: 1557
Experience:  Electronics expert.
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I recently purchased a Sony 40" TV fromTesco Direct. I live

Resolved Question:

I recently purchased a Sony 40" TV fromTesco Direct. I live alone but as my previous TV was a Sony (an old Trinitron) I thought the previous leads and plugs would be all I needed. I was wrong and I seem to be missing something as my new TV and new DVD Panasonic recorder will not allow me to record programmes.
The message says 'not available' 'connect HDD to USB port' whenever I follow the manual directions for recording.
I have tried Yellow Pages but can only find people who fit aerials. Can you point me in the right direction please?
I really need someone in my area who can set it up for me.
Submitted: 2 years ago.
Category: TV
Expert:  dresteve2000 replied 2 years ago.
dresteve2000 :

Hi, I am A. Stevens here to help with your question!

dresteve2000 :

Could you explain what you mean by aerials?

dresteve2000 :

Can you tell me the model of your DVD recorder and TV?

JACUSTOMER-fd2fn5aa- :

DVD recorder is model dmr-ex768

JACUSTOMER-fd2fn5aa- :

No-one in my local area is advertising TV repairs/set-up

JACUSTOMER-fd2fn5aa- :

only people advertising TV outside aerial fitting etc.

JACUSTOMER-fd2fn5aa- :

my new soni tv is modelKDL-40r48-b

dresteve2000 :

I understand

dresteve2000 :

Thanks for that info

dresteve2000 :

What area are you in excatly?

JACUSTOMER-fd2fn5aa- :

Yeovil, Somerset ba21 3lw

dresteve2000 :

Have you been to the Maplin Electronics store in town?

JACUSTOMER-fd2fn5aa- :

No. I will try them. Perhaps they can suggest someone locally?

dresteve2000 :

Yes, I think that would be your best bet.

dresteve2000 :

Even someone in the store might be able to help you.

dresteve2000 :

They have associates that know about TV's and components.

JACUSTOMER-fd2fn5aa- :

Many thanks

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