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hongkongpom
hongkongpom, Installer
Category: TV
Satisfied Customers: 1286
Experience:  I am a certified Cable Television installer in the state of Hawaii
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I have the Sony Bravia model and I have tried scanning for

Resolved Question:

I have the Sony Bravia model and I have tried scanning for updated channels several times. However, it is not registering new channels e.g. Spike and the channel numbers vary with each scan and are not compatible with the Radio Times channel numbers, apart from BBC1 and BBC2. Also, after switching on, the BBC channels cut out and then come on again. Service is provided by the Sandy transmitter. I hope you are able to help. Many thanks.
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hi, What's the model number off of the back of the Sony TV?
Customer: replied 2 years ago.

Model Number: KDL-32L4000

Serial Number(###) ###-####/p>

Date of manufacture: 11/08 - bought 04/09

Many thanks.

Expert:  hongkongpom replied 2 years ago.
Please kindly tell me your postcode so that I can check out the transmitter information for your area.
Customer: replied 2 years ago.
MK40 2AY
Expert:  hongkongpom replied 2 years ago.

Thank you,

http://www.digitaluk.co.uk/coveragechecker/main/display/detailed/MK40+2AY/NA/0

This is a symptom of receiving signals from the wrong transmitter.

Please try to disconnect the aerial cable from the back of your TV and then do another scan.

After this has finished, please plug the aerial cable back in again and do another retune.

This should fix the problem.

If not, please verify that the aerial is pointing in the correct direction. The easiest way is to compare yours with a neighbours.

A rating is only needed when we are finished. Press "Reply to Expert" to continue with the troubleshooting. Thank you!

hongkongpom, Installer
Category: TV
Satisfied Customers: 1286
Experience: I am a certified Cable Television installer in the state of Hawaii
hongkongpom and 2 other TV Specialists are ready to help you
Customer: replied 2 years ago.

Have tried scanning as suggested, but no improvement. My arial is in the loft, and always has been, and I am unable to get up there myself, so will have to wait until tomorrow to see if it is all right. Thank you for your help so far. I will be in touch tomorrow.

Expert:  hongkongpom replied 2 years ago.

Thank you,

Standing by

Customer: replied 2 years ago.

Arial is fine. Have scanned once more and it is much better although not perfect,but I can live with that! Thank you for your help.