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Ask Nathan Your Own Question
Nathan, Installer
Category: TV
Satisfied Customers: 24493
Experience:  Custom home theater installer, authorized dealer top brands.
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I own both Toshiba DVR20KB and RDXV59DTKB DVD/CD recorders

and cannot record on ... Show More
and cannot record on either while playback is fine.Where can I have these repaired in Warrington
Submitted: 2 years ago.
Category: TV
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replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).
If this doesn't help, you can try a specialty cleaning disc (example: ) which has little brushes that clean the lens more thoroughly.
If neither of these cleaning steps help, then this is more likely a hardware fault, which most likely be a bad write laser, which does wear out with age/use, and is different than than read laser. This type of issue would require repair/replacement. I'll be happy to help you locate a repair shop if you'd like, but typically they aren't worth fixing, as repairs end up costing as much or more than a whole new system ($200+ on average).
Best regards,
Nathan, Installer replied 2 years ago.
Hi Ken, I saw you posted a new question. Were you wanting a 2nd opinion and an answer from another expert (you're charged again for a new question), or were you trying to reach me with some follow up questions on this same topic (no further charge to continue on with me)?