How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steven Your Own Question
Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Licensed TV repair technician in the US with over 30 experience in the US.
59014109
Type Your TV Question Here...
Steven is online now

I inherited a Matsui TV 6 years ago. Until last Tuesday it

Customer Question

I inherited a Matsui TV 6 years ago. Until last Tuesday it worked fine, now all I have is a snowy screen.
How can I get it working again?
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info. 1) What is the model number off of the back of the TV? 2) How do you receive your broadcasts on the set (cable/SAT box, etc.)? 3) IMPORTANT: Please grab the ORIGINAL remote and press MENU, does the MENU display clearly over the snowy screen?