I have a TX-P42G20B TV but I can't get it to play HD videos. The videos have been taken on a Nokia Lumia 1020 camera, and I have tried converting them to DivX and to MPEG-2, again without success. My earlier videos (not HD) play OK. Any suggestions would be greatly appreciated.
The software on my TV is up to date (version 2.714)
My videos are already 1080p
I transfer by copying from PC to a USB stick.
I have other videos on the stick, which are not HD and which appear normally in their respective squares. The HD ones do not register at all.
The HD videos have been converted to DivX by a programme downloaded called "DivX Converter" and have the suffix .mkv.
The older non-HD ones which do work have the suffix .divx. This morning, I tried changing the suffix of one of the HD videos to .divx, and its title now appears on the TV, but when clicked it says "format not supported".