Hi, we have LG 49UB820V Smart 4k Ultra HD 49" LED TV. We're trying to connect a bose lifestyle system to the tv. We have bought the bose system model av28 media center...2nd hand. When we try to play a DVD sound is good , but the picture comes up with a pink hugh. You can see the picture clearly but it's pink. Any help would be appreciated. (We've checked with the people we bought the system from and they advised they had a technician set up the box when they bought it... But the system was working fine when we bought it. As they had the system set up as integrated home system they didn't send us the connections (they was upgrading to a newer unit ) we have purchased s video and rgb too 3 1/2mil jack.
Hi there. Thanks for your reply. My husband has resolved the issue now. He changed the out put settings within the menu options. the Bose system unfortunately doesn't have hmdi out put though. I'm quite tech savvy ourselves and find this a little frustrating as we fully understand the picture quality would be better (our previous system had optical out put but we got the Bose for the sound quality). If you have an idea for better out put resulting in better picture quality I'm open to suggestions lol.... But so you know, the pink hugh was showing for the system menu as well as picture itself.
Although, now the picture is resolved, he has managed to knock the sound out lol ... It's saying thesound is unplugged lol
He changed it from component to ypbpr out put. (Don't know what that means but it works :-)
Now trying to figure out why it thinks the sound is unplugged :-(