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My name is Anthony
Just a little info so you understand clearly how this works.
I am an independent verified technician using the site like you are.
Your question will be given the best possible advice on the understanding that you rate the answer positively with the rating bar that will be with the answer (not an info request), this is the only way I am allowed to receive funds from the site for my work thank you.
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Please allow time for me to research your model and to type a reply this could be upto 5mins , also please be aware that if you reply at a later time I may not be at my computer but I WILL reply back.
If for any reason you are not happy with the answer do NOT rate me negatively but reply back to me so I understand your displeasure and have a chance to explain my answer or offer you an alternative.
Also please understand rating negatively does not instigate a refund.
Thanks for taking the time to read now on with your question....
Let me know EVERYTHING you have done to rectify the problem concerning your question to stop me going over old ground please, if you have not done anything other than already stated please let me know thank you.