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info tech
info tech, Technician
Category: TV
Satisfied Customers: 14900
Experience:  Television Engineer for many high street outlets 20 plus years experience
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Why does the screen on my polaroid tv turn itself off after

Customer Question

why does the screen on my polaroid tv turn itself off after being on for a few hours
Submitted: 2 years ago.
Category: TV
Expert:  info tech replied 2 years ago.

Hello and Welcome

Thank You for the Question

My name is Anthony


Just a little info so you understand clearly how this works.


I am an independent verified technician

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Thanks for taking the time to read now on with your question....


Is the powerlight staying ON or does this go OFF when the set shuts down please?

Anthony

Customer: replied 2 years ago.

i have a polaroid led smart tv and it keeps turning itself off after continual use how can i stop this happening as it is in situ in my bar.

Expert:  info tech replied 2 years ago.
Does the sound stay ON the picture goes off to black?

Anthony
Customer: replied 2 years ago.

everything goes off after a few hours of watching as if it goes to sleep when the remote isn't used for a period of time

Expert:  info tech replied 2 years ago.
Peter does the set drop to standby red light lit?or does that go out altogether please?

Anthony
Customer: replied 2 years ago.

nope the light stays on blue

Expert:  info tech replied 2 years ago.
Peter if you press the menu button of the sets own remote control during the time the set mis-behaves does the menu come up please?this is a test that will help me with diagnosis thank you

Anthony
Customer: replied 2 years ago.

nope nothing,could it be a time setting if no buttons are pressed or the remote is not used

Expert:  info tech replied 2 years ago.
Peter the only option available to you at a user level now is to reboot the set, that is unplug the set (and any box you may be using)from the wall-power wait 5 mins then re-plug the set back in again (and the box) if that does not work you have a problem likely to be the main-board but could be the power-board I can help you with that assuming you think you can work on the set yourself(use small tools and maybe a meter)it may lead to replacement of either board.

Let me know if you need more info/help

A positive rating is appreciated thank you

Regards
Anthony