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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Licensed TV repair technician in the US with over 30 experience in the US.
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Use of red button keeps requesting software upgrade even though

Customer Question

use of red button keeps requesting software upgrade even though have latest,002017, Samsung.
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. What is the make/model of the tv? What current software version are you running?By the red button, are you meaning access to netflix or just to the smart/app functions in general?

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