How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 26910
Experience:  Custom home theater installer, authorized dealer top brands.
59725966
Type Your TV Question Here...
Nathan is online now

My Panasonic TV has reverted to a narrow screen showing how

Resolved Question:

My Panasonic TV has reverted to a narrow screen showing how do I get it back to wide screen.
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you tell me what sources/inputs you use with the tv (aerial, cable/satellite, dvd, etc)?
Customer: replied 2 years ago.
Every thing through sky.
All other tvs conceded with box are ok
Expert:  Nathan replied 2 years ago.
Thank you for the information,This problem with the picture size could be coming from either the tv OR the sky box Grab the cable box remote and look for a button that says ZOOM, ASPECT, WIDE, RATIO, SIZE, etcYou may need to press this several times to cycle through the different options,and you may have to make a similar adjustment on the tv as well, until you get them both to a desired settingtypically you'd want the cable box set on 16:9 or Wideand you'd want the tv set on Normal or 16:9 It can take a bit of fiddling to get them both matched up, but you should have a button for this function on both the tv remote and on the box remote, and will have to use both.Let me know if you get stuck,Nathan
Nathan and other TV Specialists are ready to help you