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Nathan
Nathan, Installer
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Experience:  Custom home theater installer, authorized dealer top brands.
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I have a panasonic tx-p46g10b i have very poor colour contrast

Resolved Question:

hi i have a panasonic tx-p46g10b i have very poor colour contrast ect and cannot adjust
i have tried 3 different sources so i think its the tv. any advise many thanks steve.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Is the coloring on the panasonic on screen setup menu off as well?What do you mean by can't adjust? Does it not respond at all to adjustments?Can you tell me more about the coloring? Does the entire screen have a purple tint for example?
Customer: replied 1 year ago.
Hi Nathan TV does not respond to adjustment has slight purple and red tint restored to shipping condition
Was better for a short time then went bad again
Expert:  Nathan replied 1 year ago.
Thank you for confirming. Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, most often a faulty SS board or main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).This could also be the result of age related wear and tear, as a 2009 model tv, that type of failure wouldn’t be surprising. There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation1) Unplug the power cord from the tv2) Wait at least 1 hour (60+ Minutes)3) Press and hold the power button (on the set, not the remote) for 60 seconds4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors. If this reset process does not work, it would unfortunately confirm an internal hardware failure. This is something that would require repairs to correct; if you're thinking about a do it yourself repair, you'll need to be comfortable and skilled with electronics repairs, which would require dismantling the set (removing the back panel of the tv), diagnostics with a digital multimeter to test voltages inside, changing out boards as needed, and possibly desoldering/removing and soldering/replacing capacitors (a common failure point).If you’re considering repair at a local shop, you’ll find a typical repair to be around $300 for diagnostics, parts, and labor. Unfortunately, parts are nearly impossible to find for these sets any longer.For a tv of this size/age, replacement will often make more sense. You can get a brand new LED tv with a fresh warranty for about the same price as repairs.Depending how you’d like to proceed here, I can help with finding parts, finding a repair shop, or recommending replacement options. Just let me know. Best regards, ***** ***** for the news,Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 23648
Experience: Custom home theater installer, authorized dealer top brands.
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