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littlerusty2005
littlerusty2005, Expert
Category: TV
Satisfied Customers: 5888
Experience:  Plasma, LCD, LED, converters, resolution specialist.
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I have thick black lines top and bottom of screen

Customer Question

I have thick black lines top and bottom of screen
Submitted: 1 year ago.
Category: TV
Expert:  littlerusty2005 replied 1 year ago.
Hello, my name is Rusty. What is the model number of the TV?
Customer: replied 1 year ago.

L26hpo3u

Expert:  littlerusty2005 replied 1 year ago.
Ok, I'm unable to pull that information up, but here's why you have black bars. Your aspect ratio is set according to the camera that was used to film the video. There is 16:9, which is a wide format, and 4:3 which is like the old, square TV screens. Locate your aspect ratio, and you'll be able to change the size of the bars. Depending on the video you are watching, they may not disappear completely. That is not a fault of the television.
Customer: replied 1 year ago.

Dont have aspect ratio settining

Expert:  littlerusty2005 replied 1 year ago.
All new TVs have an aspect ratio setting. Look on your remote for WIDE or ZOOM. Depending on the program you're watching, you'll have black bars on the top and bottom, or on the sides. That is the way the movie was shot.