How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Technician
Category: TV
Satisfied Customers: 17355
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your TV Question Here...
Pete is online now

I have just purchased a cx700 and can not tune BBC or sky (using

Resolved Question:

I have just purchased a cx700 and can not tune BBC or sky (using magic eye
Submitted: 1 year ago.
Category: TV
Customer: replied 1 year ago.
It is a Panasonic CX 700. TV
Expert:  Pete replied 1 year ago.
Hi there,
Is there an external aerial connected to the TV?
How is the Sky box connected to the TV?
Customer: replied 1 year ago.
there is an external Ariel. The sky box is linked to the TV (and 4 others in the house)by a magic eye. I have tuned all the terrestrial channels and the internet is connected . It is only the sky satellite that I can not tune.
Expert:  Pete replied 1 year ago.
Ok, connecting Sky with a Magic Eye uses analog signals, however the CX700 is a digital-only TV, so it will be unable to tune in to the analog Sky signal as it does not have an analog tuner.
Customer: replied 1 year ago.
So what can I do?
Expert:  Pete replied 1 year ago.
With this TV, you will need to connect the Sky box directly to it using a HDMI cable, or swap it for another TV that has a built-in analog tuner to receive the magic eye signal.
Customer: replied 1 year ago.
I thought you said it had to be an Analogue signal
Expert:  Pete replied 1 year ago.
Analog, yes.
Expert:  Pete replied 1 year ago.
Is there anything else I can help you with today?
Customer: replied 1 year ago.
No that is fine thank you. I will try and exchange the TV
Expert:  Pete replied 1 year ago.
Ok, have a good day!
Pete.
Pete and 3 other TV Specialists are ready to help you