TV Repair Questions? Ask a TV Technician for Answers ASAP
I have a problem with my Samsung Blu-ray Home Theatre sound - it is a Model HT-D5200/XU system. Recently, the sound has started to boom and fade in every kind of playback. It is connected to a Samsung UE32D6530 TV set using an ARC-certified HDMI cable. The problem occurs with Blu-ray and DVD playback, with TV sound from a VirginMedia TiVo set-top box, and with sound from my Apple TV and MacMini - all connected with HDMI cables to the TV set. The speaker cables and the speakers are the original Samsung ones. Hope you can help?
The system is just over three years old, purchased Jan 2012
No power outages, equipment protected by a surge protected power strip
The "booming" is just a momentary in crease in volume, seemingly at random which lasts a second or so before the sound returns to seemingly normal.
I'm sorry for the delay in replying.
There was a dispute about my payment, and I didn't want to commit any additional money, as I was sure I didn't need to - I was correct!
So ... I've done the Factory Reset as you suggested, and have done a quick check and the problem seems to be less severe, but I'd like to keep the call open for a little longer just to try a range of inputs and media.
I've also switched the inputs from the Apple TV and TiVo set-top box from the TV to the Blu-Ray player. Is that likely to improve in any way the quality of audio output?