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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Licensed TV repair technician in the US with over 30 experience in the US.
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My TV does not recognise talktalk set top box

Customer Question

my TV does not recognise talktalk set top box
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.
Hello , my name is***** can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?
Expert:  Jack replied 1 year ago.
Are you setting this up now or is this a setup that quit working ?
Customer: replied 1 year ago.

this is a set up that's quit working

Expert:  Jack replied 1 year ago.
O.k and you said that when you press SOURCE it just opens the list of inputs .Have you tried to press the source button a few time to toggle to other inputs ?
Customer: replied 1 year ago.

yes

Expert:  Jack replied 1 year ago.
Do you have anything else connected to this tv ?If so , do they work ?
Expert:  Jack replied 1 year ago.
Does it show the input where the STB (set top box) is connected as active ?For example Samsung tv will highlight active inputs and shadow the inactives

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