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supercj21
supercj21, Customer Service
Category: TV
Satisfied Customers: 1721
Experience:  Experienced in troubleshooting TV issues and circuit board level repair.
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I Have a UE32F4510 smart tv i can use all apts exce amazon

Customer Question

I Have a UE32F4510 smart tv i can use all apts except AmAzon

Submitted: 2 years ago.
Category: TV
Expert:  supercj21 replied 2 years ago.
Hi and thank you for your question. My name is ***** ***** I will be happy to assist you. An easy resolution is to remove the Amazon app from your TV. Then unplug your TV from the wall for 10 seconds and plug it back in. This will reset the TV. Then download and reinstall the amazon app to your TV. Please give this a try and let me know how it goes.