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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8343
Experience:  35 years experience as audio,video repair and installation tech
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I have a LG tv but when i try to play my VCR tapes it

Customer Question

Hi
I have a LG tv but when i try to play my VCR tapes it only has sound but no vision how do i get vision please
Submitted: 11 months ago.
Category: TV
Customer: replied 11 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
I would like to talk to someone about this problem but I have difficulty in entering a phone number in the spaces you require on your site. My phone number is
***********
Customer: replied 11 months ago.
Hi
The VCR I have, is a Sanyo Hi-Fi Stereo It is connected to my LG TV via a scart connection. If this is Helpful.
Expert:  adamd-mod replied 11 months ago.
Hello there,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.
Thank you!
Adam
Customer: replied 11 months ago.
Hi Yes sorry for the delay in answering you. Yes i would like to view my Videos but as i said earlier i can only here the sound but can get no picture.
Customer: replied 11 months ago.
Sorry i am willing to wait for any help.
Expert:  adamd-mod replied 11 months ago.
Hello,
Thanks for getting back to me.
We will continue to look for a Professional to assist you.
Thank you for your patience,
Adam
Expert:  Jack replied 11 months ago.
Hi , I`m Jack Perhaps I can help you with this problem but first could you please give me the tv`s and vcr`s model number ?
Customer: replied 11 months ago.
Hi JackThe LG tv Model Number is ***** and the video player is a Sanio Model Number VHRH794E
Expert:  Jack replied 11 months ago.
Thank youYou said there was sound but no picture .What do you see on the screen while there is no picture , is it just blank or do you have streaks ,a snow storm etc. ?
Customer: replied 11 months ago.
Hi
The screen is black no streaks or snow storm just blank.
Expert:  Jack replied 11 months ago.
O.k and beside not seeing the picture from the tape playing can you see the vcr`s own menu on the screen ?
Customer: replied 11 months ago.
No Jack There is nothing on the screen I hit play on the VCRs remote and i can only here the sound of the film.
Expert:  Jack replied 11 months ago.
Is there anything else connected to this tv ?I`m starting to wonder if your tv may not be the problem hereCan you see the TV's own menu ??
Customer: replied 11 months ago.
If i could see anything like the Menu i might be able to tune it in but i think it might be the TV that needs tuning but i am not sure how to do it without upsetting other settings. If you get my drift.,
Expert:  Jack replied 11 months ago.
If you can`t see the TV's own menu then there are no tuning that can be done if you get mine !
Expert:  Jack replied 11 months ago.
If that is the case then the vcr has nothing to do with it and start with the tv !There are NO tuning , settings , wiring or programming that would stop you from seeing the TV's own menu , if you can`t see it then your tv is defective " PERIOD "
Customer: replied 11 months ago.
I can see the TVs menu when i hit the menu button on ther tvs remote i cannot see the Vcrs menu as there is no menu button on the vcrs remote. When i first turn on the VCR it displays AV1.I tune the tv into AV1 and hit the play button on the vcrs remote ,the tape starts the display on the vcr states PLAY but the Tv Displays NO SIGNAL But the sound of the Movie is there The picture isn,t .
Expert:  Jack replied 11 months ago.
O.k then , I did ask you above ;Can you see the TV's own menu ??And you replied ;If i could see anything like the Menu i might be able to tune it in but i think it might be the TV that needs tuning but i am not sure how to do it without upsetting other settings. If you get my drift.,
Expert:  Jack replied 11 months ago.
Now if you do get the sound from the vcr , then this is not tuning either .You could have a defective cable or defective vcr .You said this vcr was connected scart to the tv , is there any ways you could try another type of connection like a single RCA type video cable ?Or try another unit like cable box /set top box with scart etc.Is there anything else connected to this tv that works correctly ?
Customer: replied 11 months ago.
We have a blue Ray CD player attached to the Tv
Expert:  Jack replied 11 months ago.
Glad to hear that
Expert:  Jack replied 11 months ago.
Does it work , correctly ??You very likely have a defective scart cable here , the video does not go through
Expert:  Jack replied 11 months ago.
Try to unplug and replug securely that scart cable at both ends to see if the contact will re-establish otherwise you could try another video cable
Customer: replied 11 months ago.
Ok jack I will try another Scart Cable. My wife tells me that it was working ok up until a violent storm Tripped the fuse box everything worked ok when we pulled the trip switch back down except of course this VCR. Could it be that The storm wrecked the Scart lead or done some serious damage to the VCR itself?
Expert:  Jack replied 11 months ago.
O.k then don`t bother with a new scart cable .If I had that info to start with I would have said first try the vcr in another input on the tv ( you said you tried AV1 and AV2 ) then ask perhaps to try the vcr on another tv if possible but right now this looks like the vcr`s video circuit got knocked out , not the scart lead
Customer: replied 11 months ago.
Thanks Jack
Expert:  Jack replied 11 months ago.
If you don`t have any more questions for now then please do take the time to rate my answer by clicking on the star icons at the top, then click on Submit , this is how I make a living and that rating gets me paid for my time.Also note that it will not close this post , you can come back here at any time if you have questions.

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