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Richard
Richard, Technician
Category: TV
Satisfied Customers: 36526
Experience:  TV Engineer
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My sharp tv won't turn on. Lcd light keeps flashing. Nothing

Customer Question

My sharp tv won't turn on. Lcd light keeps flashing. Nothing else. Can you help me please.
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Customer: replied 1 year ago.
Hi there. Still the same I'm afraid.
Expert:  Richard replied 1 year ago.
Thanks
It is the internal power board that has faulted.
A corrupted firmware can cause this. But we have ruled this out by trying to hard restart it.
I am really sorry about this and you are going to have to return the TV to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard and 2 other TV Specialists are ready to help you
Customer: replied 1 year ago.
He was helpful but 20 pound is a lot to pay. TV going in bucket.