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JoelK
JoelK, LAN/WAN Engineer
Category: TV
Satisfied Customers: 553
Experience:  I have more than 10 years experience designing and maintaining computer network circuits and systems.
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Why can't any of our three Samsung TVs (UE46F5500AK, UE32ES5500K

Customer Question

Why can't any of our three Samsung TVs (UE46F5500AK, UE32ES5500K & EUE32D6100SK) see my Panasonic DMR-PWT655 (DLNA server)? My PC, work laptop, and our mobile phones all see it without any configuration!!
Submitted: 11 months ago.
Category: TV
Expert:  JoelK replied 11 months ago.
Hello. My name is ***** ***** I can help you with your problem. Smart TV's are limited by the amount of solid-state memory that is installed at the factory. This limits the functionality of the internet browser that is stored in firmware. Since the smart TV has no archival storage capability (rotating hard drive or solid-state drive), it is not possible for the operating system to download software to improve the limited capability which was included in the firmware build from the factory.
Expert:  JoelK replied 11 months ago.
If you are satisfied with my information and advice, please be sure to give me a Good or Excellent rating. If you are still having problems, please let me know. If you have any more questions, of if there is anything else I can do for you, please do not hesitate to ask. My name is ***** ***** I am grateful for the opportunity to be of service. I ONLY GET COMPENSATED FOR MY SERVICES WHEN I RECEIVE A POSITIVE RATING!
Customer: replied 11 months ago.
I am sorry but find it hard to accept this answer for at least three reasons:-
This doesn't answer how to permanently add the HDD recorder, it CAN BE FOUND as a temporary connection, but this requires input at both ends. Something not easy when one is upstairs and the other downstairs!
I also have a very old Sony TV that can find the HDD recorder, it just can't play the file format. The Samsungs are not very old, so although a different make I find it hard to believe Samsung would install network software that is 10 or more years old.
The Samsungs have found two other network devices added to the network since the HDD recorder
Expert:  JoelK replied 10 months ago.
If the Samsung flat screen TV's that are able to find two other network devices since the HDD recorder are not able to stream video to them, this reinforces my argument. It is not a matter of age so much as available memory that limits what capabilities are included in Smart TV design. Available memory is determined by cost and the price point of the product. I stand by my argument. However, you can augment the capability of the Smart TV by purchasing an HDTV dongle such as a Google Chromecast, Amazon fire Stick, or an Apple TV device.

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