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adamd-mod
adamd-mod, Just Answer Moderator
Category: TV
Satisfied Customers: 9
Experience:  Just Answer Moderator
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I have bought a finlux 50 inch tv I cant get the clour right and pictu

Customer Question

I have bought a finlux 50 inch tv I cant get the clour right and picture
thankyou
Submitted: 1 year ago.
Category: TV
Expert:  Pete replied 1 year ago.
Hi Allan, What problems are you having with the colour and picture?Can you let me know the full model number, please? (see rear of TV)
Customer: replied 1 year ago.
hello pete
the model number is *****
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.
What problems are you having with the colour and picture?
Customer: replied 1 year ago.
cant get the right skin tone and background clour
Expert:  Pete replied 1 year ago.
If you press the Menu button and go to the System - Picture Menu, you can select different options (Cinema, Game, Sports, Dynamic and Natural). Try selecting a different mode and let me know if there is any improvement?
Customer: replied 1 year ago.
I tried all of them and colour contrast brightness sharpness went to advance colour temp skin tone colour shift and tried reset
Expert:  adamd-mod replied 1 year ago.
Hello there,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.
Thank you!
Adam
Customer: replied 1 year ago.
I would like to cancel my question and a refund
thankyou