How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nathan Your Own Question

Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 23541
Experience:  Custom home theater installer, authorized dealer top brands.
59725966
Type Your TV Question Here...
Nathan is online now

I have just purchased a Digihome 22" Smart TV from Co-Operative

Resolved Question:

I have just purchased a Digihome 22" Smart TV from Co-Operative store but I am not sure if it is still being manufactured therefore supported for WI-Fi internet connection.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. While digihome products are very poorly supported, that doesn't mean that the tv won't function, it will just have a generally short life span due to the poor quality of manufacture. This is a 2015 model, but is no longer in production. The smart/wifi functions are hardware related, and should work just fine for you.Feel free to use the wifi connection and whatever apps will function - though you'll likely find over time that some of the features will stop working, as the tv isn't likely to get regular updates (this is where the lack of support comes in).Should the smart functions begin to fail you, your best option would be to connect up a firetv stick. This will give you far more features with better performance and consistent updates/support, beyond what you'd get from the internal tv functions. Best regards,Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 23541
Experience: Custom home theater installer, authorized dealer top brands.
Nathan and other TV Specialists are ready to help you
Customer: replied 1 year ago.
Thanks for your reply. I am frustrated that the seller was marketing a product no longer in manufacture. I have looked at the Amazon Fire stick which I have never heard of before. Does it have to be connected to a WiFi or can it be connected to the internet in some other way?. I think I might have to return the TV to purchaser as my WIFI is unreliable if that is the only way to get IPlayer etc.and the internet.
Expert:  Nathan replied 1 year ago.
The fire tv STICK is a wifi based device.There is an option for the fire tv BOX, which costs about twice as much, but has an ethernet port, meaning it is hardwired to your router: http://amzn.to/1RsW2MR I would consider returning it anyway though, the digihome products are at the very bottom of the quality spectrum, and I wouldn't expect that tv to last more than a year or two at best. For only a small amount more, you can get a tv from a more reputable name brand (panasonic, lg, samsung) that will last more like 5 years. http://amzn.to/1RsW9bq

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Steven

    Steven

    Technician

    Satisfied Customers:

    1270
    Licensed TV repair technician in the US with over 30 experience in the US.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1270
    Licensed TV repair technician in the US with over 30 experience in the US.
  • http://ww2.justanswer.com/uploads/europro/2009-7-31_232635_DSC02497.JPG euro-pro llc's Avatar

    euro-pro llc

    Technician

    Satisfied Customers:

    1069
    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • http://ww2.justanswer.com/uploads/mistersony/2010-12-13_235638_conrad2.jpg Conrad's Avatar

    Conrad

    Technician

    Satisfied Customers:

    942
    Training on many types of consumer electronics, training on Sony Samsung and JVC
  • http://ww2.justanswer.com/uploads/AL/alr3d/2012-5-3_143712_14.64x64.jpg alr3d's Avatar

    alr3d

    Technician

    Satisfied Customers:

    764
    tv repair
  • http://ww2.justanswer.com/uploads/PlasmaLCDPro/2009-09-01_011602_techavatar.JPG Flatpanel Guru's Avatar

    Flatpanel Guru

    Lead Technician HD

    Satisfied Customers:

    692
    Factory Trained and Certified on PLASMA, HDTV, LCD, and Bose. Authorized Servicer, 15yrs Exp.
  • http://ww2.justanswer.com/uploads/frep420/2009-06-13_215917_j.jpg Jeff the TV Guy's Avatar

    Jeff the TV Guy

    Technician

    Satisfied Customers:

    691
    10 years expeience in consumer electronics. 3 years experience in DLP, Plasma, and LCD repair.
  • http://ww2.justanswer.com/uploads/callallen/2009-10-26_013927_100_2875.jpg Allen's Avatar

    Allen

    Technician

    Satisfied Customers:

    534
    37 years tv service with Panasonic, Hitachi ,RCA