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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Licensed TV repair technician in the US with over 30 experience in the US.
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How to set up video recorder to record on to its hard drive

Customer Question

How to set up video recorder to record on to its hard drive from tv programnes when there is no data on guide plus?
Submitted: 10 months ago.
Category: TV
Expert:  Dan replied 10 months ago.
Hello and thank you for your question. I look forward to assisting you today. Can you tell me what type of video recorder you are using please?
Customer: replied 10 months ago.
It is a Panasonic dvd recorder model DMR-EX768EB and a Panasonic Viera Tv model TX-40CS520B
Expert:  Dan replied 10 months ago.
Okay thank you. Let me check the specs and I will get right back to you.
Expert:  Dan replied 10 months ago.
Have you tried manually setting record to a specific date, time, and channel?
Customer: replied 10 months ago.
It wont allow us to do that as all the programme data has been erased and when we try to enter the details of date time and programme a message pops up saying no data.
Expert:  Dan replied 10 months ago.
Did that just suddenly pop up or was the unit possibly damaged by something?
Expert:  Dan replied 10 months ago.
Also, does it display any error codes, and have you made any changes to the cable input or changed services?
Customer: replied 10 months ago.
No it does not say error codes and have not changed cables or services. This has happened a few years back but someone entered all channels in manually but that person is not available I do not know how to do this.
Expert:  Dan replied 10 months ago.
First, make sure you have the clock set correctly. The guide will not update if the clock is not set. For the guide to work properly, the unit needs to be connected to an outside antenna and not cable or satellite. If you are using either of those services, then that explains the problem with the guide. I may be able to guide you through the process of entering the channels manually, or if you have an antenna you can connect, the guide should update automatically.

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