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info tech
info tech, Technician
Category: TV
Satisfied Customers: 14173
Experience:  Television Engineer for many high street outlets 20 plus years experience
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How do I switch to Ultra HD on my samsung UE48JS 8500 TV

Resolved Question:

how do I switch to Ultra HD on my samsung UE48JS 8500 TV
Submitted: 10 months ago.
Category: TV
Expert:  info tech replied 10 months ago.
HelloWelcome Yes the set will do this automatically providing the source is ultra HD, you can't just switch to it if the source is not this format, let me know if you need more help please Anthony
Expert:  info tech replied 10 months ago.
Please consider rating the answer positively, rating me positively enables me to receive credit from the site, thank you, ***** ***** will remain open and stay open as long as you need it, if you have any concerns please reply back and I will answer any queries you have Many Thanks Anthony
Customer: replied 10 months ago.
Hi Antony thanks for your response, when the TV was installed the engineer showed me a feature on the sets menu swapping to 4hd unfortunately I forgot where this is any ideas?
Expert:  info tech replied 10 months ago.
I still think you do not understand, you can't switch to 4k if its not there, the source ie the box must be delivering 4k in order for you to see it then the set automatically switches to 4k, its the same in any mode even 1080 or 720 the set has to have it inputted before you can see it, you do not have to switch to it for that, if its in the wrong mode you wont see anything Let me know if you need more info Anthony
Expert:  info tech replied 10 months ago.
I am just going through the data to make sure I have given you the right info hold on
Customer: replied 10 months ago.
Hi Anthony I have checked and Virgin do not yet transmit in HD4 or Ultra HD but are rolling it out in the near future. I just wanted to be sure I wasn't missing something on my set. You were right thank you very much for you response I have given you a 5star feedback rating .
Once again thank you
***** *****
Expert:  info tech replied 10 months ago.
Hi Keith Keith you rate me by using the rating bar of stars usually at the top of the page pick 3 to 5 stars and press submit job done Let me know if you need anything else thanksAnthony
info tech, Technician
Category: TV
Satisfied Customers: 14173
Experience: Television Engineer for many high street outlets 20 plus years experience
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