TV Repair Questions? Ask a TV Technician for Answers ASAP
Hello and Welcome Phillip. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Are the other devices plugged directly into HDMI inputs of TV that are working fine?
- Can you please elaborate the issue between TV and Marantz?
OK, what happens if you connect bluray directly to HDMI input of TV?
I mean bypass the Marantz for a while as a test to see if bluray works with TV or gives same issues?
OK, did you select correct HDMI input in source list of TV?
OK, have you tried to unplug TV power cord from wall socket for 10 minutes to reset, replug back in and again check?
ah OK, how old is the TV?
I got the model number of TV in initial post but it doesn't tell when the TV was purchased.
- Was the TV working fine with Marantz or is it first time setting it up?
OK, let me sum it up, no HDMI input works regardless of what video source/ device is plugged into any HDMI input of one-connect=mini box, is this correct?
I'm working on it and get back to you in 10 minutes, if this is OK for you?
There are two buttons located on Marantz remote labeled as HDMI MODE and RES, have you tried to turn On HDMI Mode and set HDMI RES to Auto and check if it helps to get bluray picture on TV?
OK, let me repost the question for other experts to have a look, I'm out of ideas and opting out now to repost the question,