TV Repair Questions? Ask a TV Technician for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What source/inputs are you using with the tv (aerial, cable/satellite box, etc)?
Yes I'm here, sorry I missed you, I'm in the US on a much different time zone.
Can you recheck the tv model number, it doesn't look quite right.Also, are you able to test those headphones on some other device so we can confirm they are functional?
The analog/digital setting is in relation to captioning and teletext functions, not to the headphone usage.The things to check in the menu are that you want audio format on pcm/stereo (not dolby, digital, etc).
Beyond that, the most likely issue is that the tv is actually fault, especially on a set of this brand/age.
I'm still having trouble finding any specifics on this model, but are you positive you're actually using the headphone jack, it is possible that port is an input. Unless it is labeled as headphone, or with a headphone icon, it may be for a pc audio input.
There may be some other options here though, do you have a Digital Audio Out port on the back, labeled as such, or as optical (square port with a red light inside) or coaxial (orange/black rca port)?
That menu option for pcm may not even be available in your menu, it depends on the tv firmware. If it is not showing, then it is automatic and you don't have to worry about it.
Since HP isn't working, you'd turn spdif back on, and connect a small converter box: http://amzn.to/1swhpmBto which you can then hook up your wireless transmitter.
You're welcome, and best of luck to you.
The optical port can only fit 1 way.
It is possible you got a faulty adapter, they are pretty much all low quality import products.
Check that you see a red light coming out of the tv port or other end of the cord before it goes into the adapter.
next, go into the tv setup menu and look for audio options, and for a setting to choose pcm/stereo (rather than dolby/digital).
So long as it is optical and not a coaxial port, you should see that red light coming out the back of the tvs optical port. If not, then it isn't outputting anything and won't work.
Go into the tv setup and try turning off the internal speakers to see if that will turn it on.
If you update to a new tv, you'll need the converter with it as well, so hold on to that for future use, same as we tried to do on the grundig.