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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20370
Experience:  Custom home theater installer, authorized dealer top brands.
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My tachi 42" Tv (dumb) initially had a non functioning

Customer Question

My Hitachi 42" Tv (dumb) initially had a non functioning headphone socket, but suddenly it worked for about 6 weeks. Now it doesn't work again. I have viewed and changed some volume settings because the sound is too low to hear through the headphones. With the headphones on my ears and the selection of 'line out" the sound works but is very loud and I cannot lower the volume. Can I fix this somehow?
Kate
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Kate.

Do you see a setting to allow you to set the output to "Variable", rather than "fixed"?

Customer: replied 4 months ago.
On the headphone/line out setting?
Customer: replied 4 months ago.
This is in the 'Sound' button. No.
Customer: replied 4 months ago.
Customer: replied 4 months ago.
Are you still there?
Expert:  Nathan replied 4 months ago.

Yes, I'm here. My apologies for the delay, the multiple replies can get lost in the queue.

You need to go into the tv audio menu, and there do you have it set to headphone, or to line out?
It should be on headphone, if you don't see anything else to set fixed or variable.

Expert:  Nathan replied 4 months ago.

It is imperative that you reply back to me here, on your original question only, please.

Posting new/duplicate questions costs you more and hinders my ability to reply.

Please reply back here on this page when ready.

Nathan

Customer: replied 4 months ago.
I'm not satisfied with your answer. I do not have a variablr
Customer: replied 4 months ago.
when it is on headphones, the sound is a whisper
Customer: replied 4 months ago.
Is this a hardware problem?
Expert:  Nathan replied 4 months ago.

I'm sorry I can't give you a more specific answer, but without basic information such as the model of the tv, I can only give some general information.
I was simply asking you to CHECK if you had a variable or fixed option.

If you do not, then headphones is the proper setting, not line out, and you also then need to turn the volume on the tv up all the way.

If that still does not help, then it does point to a hardware issue which would require repairs or alternate equipment.

Customer: replied 4 months ago.
That's no use at all I told you there wasnt
Expert:  Nathan replied 4 months ago.

Can you give me the actual model number of the tv?

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