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MasterFixIt
MasterFixIt, Technician
Category: TV
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Experience:  I have been a TV repair and electronics expert for over 30 years.
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I have a Panasonic TX-P42G30B which has just been repaired

Resolved Question:

I have a Panasonic TX-P42G30B which has just been repaired under warranty. On trying to watch programmes recorded on the external HDD and trying to use the rewind facility on the current programme being watched neither functions are available. On checking the status of the HDD in setup it shows the hard drive but says that recording is not available. Is it possible to a) recover the previously recorded programmes and b) still use the external hard drive for "rewind" of the current programme being watched?
Submitted: 8 months ago.
Category: TV
Expert:  MasterFixIt replied 8 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

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are the programs that are prerecorded on the external HDD?

Thank you

Tech Michael

Expert:  MasterFixIt replied 8 months ago.

Also yes you should be able to view the old recorded shows on the old HDD if they were recorded with that main unit.

Actually they should be showing and playing now.

Also yes you should be able to record on that external HDD still.

Expert:  MasterFixIt replied 8 months ago.

If you cant do those things, then the repair has been botched or they didnt repair everything that needed to be when it was serviced. So you woul will need to send this one back with a note explaining what the problems are. I know these systems all too well lol.

In any case, I will stick with you until this is complete.

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Thank you

Sincerely

Tech Michael

MasterFixIt, Technician
Category: TV
Satisfied Customers: 9309
Experience: I have been a TV repair and electronics expert for over 30 years.
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