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Steven
Steven, Technician
Category: TV
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Experience:  Licensed TV repair technician in the US with over 30 experience in the US.
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Toshiba tv When auto tuning channels 3, 4, 5, 6 are all on

Customer Question

Toshiba tv
When auto tuning channels 3, 4, 5, 6 are all on UHF 27 stating poor and 1 and 2 are on UHF 24 and are fine.
It's my Mums TV, my father passed away in September and neither of us know what we are doing but my guess is that the channels 3 onwards are on the wrong UHF
?
Submitted: 1 year ago.
Category: TV
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Can anyone help?
Expert:  carlday1 replied 1 year ago.

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question. Do you know the model number of the tv?

Customer: replied 1 year ago.
No! Where can I find that info?
Customer: replied 1 year ago.
Hello?
Expert:  carlday1 replied 1 year ago.

Hi,

It is likely to be on the back of the tv is it a flat screen tv

Customer: replied 1 year ago.
Model 37
Serial 39230520
Expert:  carlday1 replied 1 year ago.

Thank you.

Do you normally watch freeview through the tv?

Customer: replied 1 year ago.
Expert:  carlday1 replied 1 year ago.

Thank you could you let me know what is on the screen at the moment?

Are you on freeview?

Customer: replied 1 year ago.
I'm on free view but channels 3,4,5 are all saying poor signal when I go to auto tune
Expert:  carlday1 replied 1 year ago.

Could you send me your post code so I can check the transmitter details have you had any trouble before?

Customer: replied 1 year ago.
So534nj
Customer: replied 1 year ago.
Always had trouble
Expert:  carlday1 replied 1 year ago.

The multiplexes used for you freeview are.

UHF 45
UHF 42
UHF 39

​UHF 41

​UHF 44

​UHF 47

​UHF 32 HD Channels

​UHF 34 HD Channels

I suspect the problem is with the aerial or the connections between the aerial. Is the aerial only connected to this tv?

Expert:  carlday1 replied 1 year ago.

That is the list for the Hannington transmiiter

Expert:  carlday1 replied 1 year ago.

It could be you get your signal from Rowridge if you do the multiplexes are

UHF 21
UHF 24
UHF 25

​UHF 27

​UHF 22

​UHF 28

UHf 29

​UHF 31 HD Channels

​UHF 37 HD Channels