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Ask Steven Your Own Question
Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Licensed TV repair technician in the US with over 30 experience in the US.
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I just got a media horizon tv box. I cant pair it with my

Customer Question

Hi
I just got a virgin media horizon tv box. I cant pair it with my remote because my tv is a hannspree and this is not in the list of codes
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: The tv is a Hannspree lcd tv model:hsg1241
what else do you need?
thanks
Submitted: 12 months ago.
Category: TV
Expert:  Jack replied 12 months ago.

Hi , i`m Jack

Perhaps i can help you with this .

Is the a model number at the front or rear of the remote ?

Customer: replied 12 months ago.
no number on the outside. It has a qwerty keyboard on one side
Expert:  Jack replied 12 months ago.

Sorry then can`t help you beyond saying that your only option is a code search , all universal remotes like yours have that option

Customer: replied 12 months ago.
how do i do that?
Expert:  Jack replied 12 months ago.

I cant tell you I don't have the model number , that's why I was asking .

They`re all different

Expert:  Jack replied 12 months ago.

Beside , I`ve been trying to get on their website for 1/2 hr and they are down

Expert:  Jack replied 12 months ago.

I`m going to opt out now and repost your question , maybe someone else here has an idea

Expert:  carlday1 replied 12 months ago.

HI,

My name is ***** ***** I will help with your question. I have found these codes 0418 0486 0814 could you let me know if any of these work.

Customer: replied 12 months ago.
No joy. But thanks Carlday 1