TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help.
What is the model of your tv?
Remote assistance would not be productive, but we can talk by phone if you prefer.
Where exactly are you getting stuck in the pairing process?Has it worked before?Do you have the regular remote?
Okay remove the batteries from magic remote,
use the other remote and go into the settings menu on the tv and you should see the bluetooth/pairing options there,
then put batteries back in, and the remote should connect.
If it does not, please recheck the model of the remote, as you may not have the proper (compatible) model for your system.
The proper remote for your model is AN-MR650
You may order one here: http://amzn.to/2aJqPVg