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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 24565
Experience:  Custom home theater installer, authorized dealer top brands.
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Can't pair. Y lg magic remote control No. [email protected]!0007

Customer Question

can't pair. Y lg magic remote control No. [email protected]!0007
Submitted: 11 months ago.
Category: TV
Expert:  Nathan replied 11 months ago.

Hi, I'm Nathan.

Sorry to hear that you're having trouble with this but I'll do my best to help.

What is the model of your tv?

Customer: replied 11 months ago.
49uh620v
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 11 months ago.

Remote assistance would not be productive, but we can talk by phone if you prefer.

Expert:  Nathan replied 11 months ago.

Where exactly are you getting stuck in the pairing process?
Has it worked before?
Do you have the regular remote?

Customer: replied 11 months ago.
I just buoght a magic remote control but I ant paiR it with my smart TVs yes I have got a remote control I had it works with my tv
Expert:  Nathan replied 11 months ago.

Okay remove the batteries from magic remote,

use the other remote and go into the settings menu on the tv and you should see the bluetooth/pairing options there,

then put batteries back in, and the remote should connect.

If it does not, please recheck the model of the remote, as you may not have the proper (compatible) model for your system.

Thanks,

Nathan

Customer: replied 11 months ago.
I am sorry but there is no setting showing the blue tooth. Could you advise what magic remote control could be comparable with my la 49uh620v TVs
Expert:  Nathan replied 11 months ago.

The proper remote for your model is AN-MR650

Expert:  Nathan replied 11 months ago.

You may order one here: http://amzn.to/2aJqPVg

Nathan and other TV Specialists are ready to help you
Customer: replied 11 months ago.
Thanks for your advice you found the right magic remote control I can use
Customer: replied 11 months ago.
no thank you
Expert:  Nathan replied 11 months ago.

You're welcome.

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