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Pete
Pete, Technician
Category: TV
Satisfied Customers: 18315
Experience:  Over 16 years of experience in the Electronics and IT industries.
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Tv Assistant: What's the make and model of your tv, and can

Customer Question

Tv
Assistant: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: tv comes on I.e. .blue light then after 55 seconds goes off red light and immediately reap eats this process over and over
Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu will not come on screen via remote or buttons at rear of tv
Assistant: How long has this been an issue? What happened right before this popped up?
Customer: is started shutting off on its own
Assistant: Is there anything else the TV Technician should be aware of?
Customer: No I've changed batteries for remote, even manual buttons on side have no effect
Submitted: 3 months ago.
Category: TV
Expert:  Pete replied 3 months ago.

What's the make and model of your tv, and can you guesstimate how old it is?

Customer: replied 3 months ago.
Polaroid not sure which model. Has a DVD player as well less than 12 months old
Customer: replied 3 months ago.
It's Polaroid ssdv2311 l1 d023.6 led tv DVD combi
Expert:  Pete replied 3 months ago.

Ok, the problem is with the power board inside the TV.
A repair is likely to cost around £150.
Luckily, it is still under warranty, so you can return it to the retailer, or contact Polaroid directly to get it repaired or replaced free of charge.
Let me know if you need any further information at all.
Have a great day!
Pete.

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