My canon xm2 recorders and plays back as normal but will not capture properly to pc or mac even if I remove the tape and play back on another canon. I know that the fire wire/ connection is working as I can capture other tapes. Seems that I cannot capture to pc or mac when the footage has been recorded on my xm2. ????????
PS have tried using a new tape with the same result. I use fcpx and premier pro. When I play record it does capture some of the footage but only bits, leaving out hole sections, also the sound is terrible. but clears as soon as the tape comes to a section recorded on my other camcorder.
The tape also plays back perfectly on tv on both camcorders….
Is this a scam.. have I been had.. will report just answer.com paid £15 for nothing..They told me that their expert was on live on line
to answer question. not satisfied .please return money.