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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 3618
Experience:  30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
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Hi, Ive been really struggling to get all my photos from my

Customer Question

Hi,
Ive been really struggling to get all my photos from my 'camara' folder on to a laptop to print them out. when ive done this every single album and folder can be retrieved apart from the photos in the camara folder. Please help!!!!!!!!! Ive over 500 i want to print!! I got an samsung tab3 for xmas. Could i transfer them onto the tablet from thr smartphone
Thanks
Submitted: 3 years ago.
Category: Camera and Video
Expert:  Steve G. replied 3 years ago.
Hello there and welcome to Just Answer. My name is XXXXX XXXXX I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Now..I'm slightly confused. Where are the photo files right now? On your phone?

Please let me know so that we can continue.

Regards
Steve
Customer: replied 3 years ago.
Hi yes sorry they are on my samsung galaxy s2 mobile phone. I use my phone to take my pictures and im desperate to upload them on to a laptop so i can order the prints! Ive used the cable from my phone to the laptop and every single pic or video appears on the laptop except the 'camara' album which is the one im desperate for!
I got a samsung tablet for xmas, is there an easy way i can transfer the pics onto the tablet from my samsung smartphone??
Thanks
Expert:  Steve G. replied 3 years ago.
Ok, what version of Windows are you using?
Customer: replied 3 years ago.
windows 7 on the laptop. im not very tech minded im afraid!
Expert:  Steve G. replied 3 years ago.
Ok. Plug the phone into the PC. On the computer, press the Start button and then find 'Computer' and press it.

You will see a window pop up that shows your heard drives and other storage on your computer. Do you see an icon that represents your phone?

Please let me know so that we can continue.

Regards
Steve