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Experience:  Electronics Engineer
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why cant I press the share option on my Samsung HMX-QF3

Resolved Question:

why can't I press the 'share' option on my Samsung HMX-QF30?
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is Richard.

Are the other on screen buttons responding correctly?

Please let me know

Thank you
Customer: replied 2 years ago.

When I choose a clip then press menu, the only option I can actually use is 'Protect'. Share, Delete my clip and My clip creation are all un highlighted so don't respond.

Expert:  Richard replied 2 years ago.
Thanks Helen

You can share videos recorded in the Web/HD but cannot
share videos recorded in the Full HD (1920x1080/50i) and HD
(1280x720/50p) resolutions

This is why it is not enabled for you. The files would be too large to share.

You need to ensure that your filming in Web/HD and you should then be able to share that particular film.

Do this please and Let me know the results please

Customer: replied 2 years ago.

Yes that works thank you.

Expert:  Richard replied 2 years ago.
Your welcome Helen.

Just keep this in mind for sharing.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 32167
Experience: Electronics Engineer
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