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Richard
Richard, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 31236
Experience:  Electronics Engineer
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I have an analogue camcorder (Sony Handicam Hi8) and have been

Customer Question

I have an analogue camcorder (Sony Handicam Hi8) and have been unable to get sound when I capture video. Can you please let me know what I am doing wrong. Regards XXXXX XXXXX

Submitted: 2 years ago.
Category: Camera and Video
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me exactly what cables your using and where these are plugged into on the computer?

Thank you
Customer: replied 2 years ago.

I am using the original cables that came with camcorder which are plugged into the KWorld DVD maker via the red and white audio plugs and a yellow video plug (all three are together). The DVD maker USB is then plugged into the front of the PC (desktop) as well as the black audio jack. I have also tried putting the USB and audio jack into the back of the PC but there is no difference.


 

Expert:  Richard replied 2 years ago.
ok, the audio jack I believe your plugging it into is the HEadphone jack, but it needs to go into the Microphone / Line IN jack.

This will be on the back of the computer. Check for it, it will have a microphone symbol, say Mic or will have Line In on it.

Can you make sure your plugging it into this plug please Eileen as I believe this is the problem. Then capture and tell me if it now captures the sound.

Let me know the results please

Thank you
Customer: replied 2 years ago.

Hello RichieMe, I thought you had cracked it, I am getting sound when I import straight from the camera but when I played the preview today there is no sound. I changed the audio jack as you suggested into the line in socket on the back of my PC and it worked so far but not in the final playback

Expert:  Richard replied 2 years ago.
ok, the final playback will be a codec missing.

Download and run this file please.

http://tinyurl.com/qhnbx4b

When running it, let it install and when it has, then restart the computer and play the final playback.

Let me know if you then have sound please.

Customer: replied 2 years ago.

Thank you for your reply. I have tried to install the codec as you said. The Set Up box said I had a broken Cyberlink link which I could not delete.


Cyberlink came with my computer when I bought it but I have never used it.


I tried to delete the programme but it said a missing file SKRSet.xml which I have not been able to locate at all so the Cyberlink sits on my PC unable to be of any use. I hope this makes sense to you.

Expert:  Richard replied 2 years ago.
ok, download VLC Player from here Eileen

http://www.videolan.org/vlc/index.html

Play the final product in this player and tell me if you hear the sound please.

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