Hello George! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Can you please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://18.104.22.168:8040/?Session=cc0d98fc-3cf9-4927-a691-e7ebf74d8e82Thank you,
"Your Session" did not run, nor did any of the "other options." What now?
Sorry, can you please go to that website in Internet Explorer (the big 'e' program icon), not Firefox or Chrome, etc.?http://22.214.171.124:8040/?Session=cc0d98fc-3cf9-4927-a691-e7ebf74d8e82Or go to the shorter website below in Internet Explorer:http://tinyurl.com/mkq3q9zPut the above website in the address bar on the top in Internet Explorer, then press the Enter key:
, then join session, and allow the Elsinore / ScreenConnect program to download / open / run, and try any other option it gives you as needed. Thank you,
If it still does not join / connect, please click on the website below:https://www.join.me, then click on "start meeting" at that website, then download and run the file join.me when it prompts or shows, (if prompted, click on Share), then tell me the 9 digit numbers that it will show in the join.me program., (Do not close the Join.me program.)
And/or have you tried taking out the memory card from the camera, then insert it to the memory card slot on the computer if there is one? And/or can you get a USB memory card reader?
Edit: It looks like you are away; when you are available, please only reply at the box below to continue. Thank you,