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nathan_mills
nathan_mills, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 615
Experience:  Efficient Technician with more than 30 years of Experience.
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Camedia Master wony recognise myC-50 Zoom camera

Resolved Question:

Camedia Master wony recognise myC-50 Zoom camera
Submitted: 2 years ago.
Category: Camera and Video
Expert:  nathan_mills replied 2 years ago.

nathan_mills :

Hello

nathan_mills :

Please tell me what is the operating system of your computer and what is the model of your camera.

Customer:

Computer is Windows 7 and Camera is Olympus Camedia Digital Camera C-50 ZOOM

nathan_mills :

Go to control panel and uninstall the olympus drivers

nathan_mills :

After uninstaling, restart the system.

nathan_mills :

Then put the disk that came with the camera in the CD/DVD drive

nathan_mills :

Open the CAMEDIA Master 4.0 CD-ROM package and locate the Software Installation Guide in the language you wish to use

nathan_mills :

Continue to follow the step-by-step instructions for installing the software.

nathan_mills :

Revert back and tell me the status.

nathan_mills :

Are you using this camera with your new computer?

Customer:

I reloaded the disc but it still says unable to detect digital camera

nathan_mills :

I checked with the camera specifications and it says that the auto usb detection is not supported by Windows 7. It is just limited upto Windows 2000 and lower versions.

nathan_mills :

SO if you use this camera with lower versions of operating system of Windows then the computer will be able to detect the camera but not with the higher versions.

nathan_mills, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 615
Experience: Efficient Technician with more than 30 years of Experience.
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