How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask hsroy79 Your Own Question
hsroy79
hsroy79, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2832
Experience:  Camera and Video TechnicianBachelor's Degree
34714361
Type Your Camera and Video Question Here...
hsroy79 is online now

I have a Lumix DMC-FX550 and recently when I have been using

Resolved Question:

I have a Lumix DMC-FX550 and recently when I have been using the camera for a few minutes it freezes and stops working. I have to remove the battery and reload it to get it to switch off. The screen even goes blank. Is this a common fault and can it be fixed? Regards XXXXX XXXXX
Submitted: 3 years ago.
Category: Camera and Video
Expert:  hsroy79 replied 3 years ago.
Hi, I am Himadri...

Please try to turn on your camera without memory card and let me know the result....
Customer: replied 3 years ago.

I have taken the memory card out and turned the camera on. I took a single picture in the automatic mode. It has now frozen and will not turn off or change from the iA setting.

Expert:  hsroy79 replied 3 years ago.
Unfortunately what you have described indicates that there is a problem seems to with your camera firmware (software) thats why you are facing this type of problem.

Is your camera under warranty ?
Customer: replied 3 years ago.

Not any longer. Is it possible to re-install the software?

Expert:  hsroy79 replied 3 years ago.
yes, it is only possible to re install the software from Panasonic service center because if you try to update software at your home then the camera will be broken.

On the other hand if your camera is under warranty then send it to service center, if it is not under warranty then please don't send your camera to service center because the repairing cost is too high almost a new camera price....
hsroy79 and 4 other Camera and Video Specialists are ready to help you