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Zoom error occured following a fall when the camera had knock on the the front with lens in closed postion.
The camera has now failed with lens fully extended and will not retract.
I have triedyour suggestion and have acheived a little more movement and I think the problem is still grit in the mechanism which is stopping the correct movement of the lens.
I am still getting grit out by tapping the body and the lens when I
manage to get more zoom .
Any further suggestions regarding dismantling would be appreciated.
Still no change.
Zoom error still comes upover 3.5 zomm.
Tried your suggestion and eventually got full zoom but after a short time of full resonse the camera has now failed completely with no display or movement.
Warrenty expired and would not cover damage.
Thanks for yor help and advise.