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Richard
Richard, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 36866
Experience:  Electronics Engineer
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Hi. I bought the polaroid IS426 in Argos Cork Ireland before

Customer Question

Hi. I bought the polaroid IS426 in Argos Cork Ireland before coming over to Spain Monday evening. I've installed the CD into this MacBook Air but can't seem to get the cd to work. It just says click the icon to install. How do I access the actual instructions on the CD? Many thanks if you can help. Maeve
Submitted: 3 years ago.
Category: Camera and Video
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

To access the instructions, you can go directly to the CD in Finder and open the PDF Instruction manual there.

To do this, open Finder, click on the Disk drive and you will see the manual listed there.

Let me know if you have any difficulties please
Customer: replied 3 years ago.

Hi Richard. I've just clicked on remote disc in Finder but all that happens is the set up page appears with 'click on the icon'. It then goes into installing but I've already gone through this process

Expert:  Richard replied 3 years ago.
Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Can you please go to www.teamviewer.com

Click on Download in the top right.

Go down to "TeamViewer Quicksupport"

Click on Download and download and run the program.

It will give you an ID and a Password.

Please give me the ID (leave a space between each character eg: 1 2 3 4 5 6 7 8 9) and the password XXXXX your next message to me here.

Do not close the program, but leave it open.

I can then connect to your computer.

Thank you
Customer: replied 3 years ago.

ID: 1 2 3 4 5 6 7 8 9


Password: 1 2 3 4


 


Hope this is right?

Expert:  Richard replied 3 years ago.
Its not, as you just read it from the picture.

You need to carefully follow my instructions please

Can you please go to www.teamviewer.com

Click on Download in the top right.

Go down to "TeamViewer Quicksupport"

Click on Download and download and run the program.

It will give you an ID and a Password.

Please give me the ID (leave a space between each character eg: 1 2 3 4 5 6 7 8 9) and the password XXXXX your next message to me here.

Do not close the program, but leave it open.

I can then connect to your computer.

Thank you
Customer: replied 3 years ago.

ID: 4 2 7 1 4 8 9 0 6


Password: 1 4 9 9

Expert:  Richard replied 3 years ago.
You closed the program, you have to keep it open and running.

Open the program again and give me the new password XXXXX
Customer: replied 3 years ago.

I'm not sure if I've closed the program - again.


ID 4 2 7 1 4 8 9 0 6


P.word: 7 1 2 7

Expert:  Richard replied 3 years ago.
Connected
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