How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony Your Own Question
Anthony
Anthony, Tech Support Desk
Category: Camera and Video
Satisfied Customers: 119
Experience:  GeekSquad for two years. Earned store MVP.
33135493
Type Your Camera and Video Question Here...
Anthony is online now

i bought a new sim card and it still does not work

Customer Question

i bought a new sim card and it still does not work
Submitted: 3 years ago.
Category: Camera and Video
Expert:  Anthony replied 3 years ago.

Anthony :

I assume you have gotten the sim card from the provider. In that case it is likely the reader (the phone). If you have an old phone laying around (or someone else with the same carrier) you can test the sim card's functionality. If it works in another person's phone then it must be your phone.

I recently had a similar problem with my Samsung S3. What I did was I put a small piece of paper behind the sim card. This pushed it up against the contacts and is working well as a temporary solution.

If this doesn't work I suggest looking to see if your phone can use a different sim card size. Mine has a micro and a standard sim, you might be able to get a different size sim card if it is just the reader portion of your phone.

If these solutions fail then it seems you will likely need a new phone. I hope that isn't the case. I hope this works for you!

Related Camera and Video Questions