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Freddy M., Camera and Video Technician
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Experience:  Years of experience.
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I have two panasonic hc-v100s. The first refused to start up,

Resolved Question:

I have two panasonic hc-v100s. The first refused to start up, about 8 months ago, I foolishly bought another, and now it too will not start, I even tried buying a new battery and no difference.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  adamd-mod replied 2 years ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!

Adam

Customer: replied 2 years ago.

I'm ok to wait for the moment thanks.

Regards

Mike

Expert:  adamd-mod replied 2 years ago.

Hello,

We will continue to look for a Professional to assist you.

Thank you for your patience,

Adam

Expert:  Freddy M. replied 2 years ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
How old is it? Does it show any sign of life at all with either battery?
.

Customer: replied 2 years ago.

It shows no sign of life with either battery.

Not sure on the age as I bought it second hand, and I've had it for 8 months.

The only thing that gives a sign of life is the charging light if I try and charge the battery through the camera.

The new battery came with a separate charger, so used that just in case it wasn't getting charged properly via the camera (when plugged in to the adapter).

Note that there is no sign of life in the camera when plugged into the adaptor without the battery.

Expert:  Freddy M. replied 2 years ago.
.
Have you already cleaned the battery contacts in the camera and on the battery itself?
.
Customer: replied 2 years ago.

Thr connections ate clean. And one battery is brand new. Also, the camera won't work from thr adapter either

Expert:  Freddy M. replied 2 years ago.
.
That is not a good sign and since it was bought used there is no warranty either. In order to fix this the board the battery contacts is integrated into would need to be replaced. It is similar to the motherboard in a computer. The part itself however normally costs around $100 and needs to be replaced by a technician if you have never done it before. If you have any questions or need any help following these steps click on reply to expert and let me know. If not please don't forget to leave a positive rating for my help it is greatly appreciated. Please note you are rating me only not your Panasonic or this site.
.
Customer: replied 2 years ago.

$100 for the new board, and then no guarantee that that will fix the problem. Sounds like the same thing has gone on both video cameras. So unless I can get hold of a cheaper board, the cameras are a write off.

Expert:  Freddy M. replied 2 years ago.
.
If you can find the same model on eBay with a different problem you can sometimes get them cheap that way. Otherwise some people do decide to replace them instead due to the price. If you have any questions or need any help following these steps click on reply to expert and let me know. If not please don't forget to leave a positive rating for my help it is greatly appreciated. Please note you are rating me only not your Panasonic or this site.
.
Freddy M., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 18398
Experience: Years of experience.
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